mylilo.com Terms and Conditions

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).We collect information about you to enable us to process your order and to enable us to contact you should any problems arise. We will never reveal your information to any third parties.

You will receive confirmation emails after placing your order relating to significant events within the time-line of said order; we will not e-mail you at any other time unless there is a problem with your order. Occasionally, we will use your email address to inform you of special offers or promotions within the store. You can opt out at any time by logging into your account.

No credit card details or other finance related details are ever stored.

We are not responsible for the consequences of any damaged items.  If you believe an item is damaged do not use it! We will replace it free of charge.  Your satisfaction is important to us, so do not hesitate to email us with questions.

By accepting the terms and conditions you are acknowledging the above statements.

Customers can view past and current orders and details of the order are included in the confirmation e-mail.

All contracts are in English.